Business Manager

Civic Spark Media and the Western Wayne News seek a Business Manager to oversee multiple aspects of our business operations, including: billing and accounts receivable for advertisers, retailers and other customers; managing, tracking and reporting on organizational finances; completing and filing various reports; researching, evaluating and pursuing opportunities for increased profitability and efficiency. While excellent professional communication skills are a must, to thrive in this role, you’ll need to enjoy financial management, attention to accounting detail, working with minimal direction to untangle complex business challenges, and building relationships with others in the organization and throughout the community.

This role requires proficiency with a variety of online and office tools including Quickbooks or similar billing and accounting software, Google Docs and Sheets or similar office software, customer relationship management (CRM) databases, phone systems, email, Slack or similar chat programs, and others. You should be comfortable exploring and using web-based resources for completing tasks and researching questions.

In general, a typical week involves:

  • Invoicing advertisers and receiving advertiser payments
  • Following up with retail store locations about sales, payments, quantities of the newspaper requested and related items
  • Interacting by phone, email, Slack and in person about expectations, best practices and procedures for different aspects of business management
  • Ensuring that our advertiser commitments are represented accurately and completely in our print and online publications
  • Entering information in accounting software, reviewing reports, reconciling discrepancies
  • Attending internal meetings
  • Owning and following up on a variety of business management tasks

An ideal business manager:

  • Has at least three years of experience working in accounting/accounts receivable or account management
  • Enjoys untangling and solving business challenges using data, reports and research
  • Is detail-oriented, resourceful and well organized
  • Has excellent written and verbal communication skills
  • Enjoys using tools to increase efficiency and provide better service
  • Has patience, grace, and a sense of humor

This full-time role is located in our Cambridge City, Indiana office. The role requires availability during our business hours.

The full-time salary for this position is $35,000 per year. (This is a good-faith estimate of what we expect to pay for this position. The final salary figure or hourly rate will take into account a person’s experience, accomplishment and location. Civic Spark Media is committed to paying its staff equitably, and this range should not be considered a career salary limit or cap.)

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand for extended periods of time, to lift and carry parcels, packages and other items up to 20 pounds, to walk short distances, and drive a vehicle to deliver and pick up materials. The role requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

We provide orientation and training for all of our roles.

Ready to apply? Learn more about our hiring process.